Terms of service

Terms of Service

Effective Date: July 01, 2026

Welcome to Collection A to Z. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Collection A to Z is an online store based in Karachi, Pakistan, offering mobile accessories, computer accessories, and smart home devices.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.

3. Products and Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However:

Product colors may vary depending on your device's display.
Product availability may change without notice.
We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors. If an order is affected by a pricing mistake, we will contact you before processing the order.

5. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to:

Accept or decline any order.
Cancel orders due to stock unavailability.
Cancel orders suspected of fraud or misuse.
Limit purchase quantities when necessary.

If your order is canceled after payment has been received, any applicable refund will be processed.

6. Payment

We currently offer:

Cash on Delivery (COD)

Orders may only be processed after successful payment confirmation where advance payment is required.

7. Shipping and Delivery

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

We are not responsible for delays caused by third-party courier services after an order has been dispatched.

8. Returns and Refunds

Returns, refunds, and replacements are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

9. Warranty

Unless specifically stated on the product page, products sold by Collection A to Z do not include a manufacturer or store warranty.

10. Customer Responsibilities

You agree to:

Provide accurate shipping and contact information.
Inspect your order upon delivery.
Use products according to the manufacturer's instructions.
Contact us promptly if you experience any issues with your order.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and website design, is the property of Collection A to Z or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Collection A to Z shall not be liable for any indirect, incidental, special, or consequential damages arising from:

The use or inability to use our website.
Delays in delivery.
Product misuse.
Service interruptions.
Technical errors beyond our reasonable control.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

Any changes will become effective upon publication on this page with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms of Service are governed by the laws of Pakistan.

Any disputes arising from the use of our website or the purchase of our products shall be subject to the jurisdiction of the competent courts in Pakistan.